All of the flexible labour that Kinetic will supply to the client will go through a rigorous quality process prior to submission to its database.

By taking all candidates through this process Kinetic’s clients have the knowledge that we get it right first time, avoiding wasted time in back filling ‘no shows’ or replacing unsuitable or ineligible workers.

In order to ensure that the staffing need of the client is achieved, a number of different methods are utilised in order to attract suitable candidates: Advertising, Effective Networking, Established Database, Internet and specialist job boards.

To ensure that the staffing needs of the client are achieved, Kinetic plc will utilise a number of different methods in order to attract and then maintain a pool of suitable client workers. Our methods will be duplicated (as necessary) by 2nd tier suppliers.

Candidate Attraction

---

Advertising
Utilising our vast experience in writing advertising copy, local and regional media will be selected and advertisements placed on a regular basis. Joint Client / Kinetic Plc newspaper advertising. To support this, Recruitment Stalls at Industry Exhibitions and periodically recruitment campaigns will be directed to local population centres by means of leaflet drops.

Reputation
Having been established since 1983, Kinetic plc have an unrivalled reputation in the Industry of providing regular and suitable work to job seekers and as such a large proportion of our candidates are either recommended by existing or previously placed client workers or make a direct approach.

Existing Database
In 1995 Kinetic plc introduced an internal recruitment software system (Adapt) into all locations. Since inception as well as enabling Kinetic to operate in a more responsive and flexible way, we have established and continue to do so, a database of suitably skilled and experienced workforce. By means of regular telephone calls and mailings, this gives the potential to resource from thousands of people.

Internet
Our computer software automatically places all vacancies onto our website, allowing candidates to view our available positions at any time of time day and then make initial enquiries and application by use of email.

Job Centres
As with all the above methods of attracting client workers, utilising the services of Job Centres forms an integral part of any recruitment plan. Through regular contact, providing feedback on candidates and visits to the offices, we are then able to maximise our influence with them.

Effective use of Technology

---

Kinetic are always innovation and we would look at utilising the both SMS text messaging and also ‘email blasting’ as a regular tool to quickly and effectively communicate new shifts, etc to the candidates that we will hold on the clients ‘Flexible Resource Pool’.

Kinetic operate in an technically advanced way with all recruitment operations seamlessly integrated though ‘smart & intelligent’ IT software that enables us to get it right first time, fast and effectively with no compromise to quality.

Account Management

---

The Kinetic plc Recruitment Account Management Methodology incorporates the process of understanding the client’s culture, technology, projects, business drivers and individual needs. This understanding, together with the establishment of long term relationships with client management, enables Kinetic plc to be a creditable provider of quality people resources.

The Client Team assigned to any account can be centrally managed and co-ordinated from any one of our regional offices. Typically, an Account Management Team structure will include an escalation point (Account Director), Tactical CRM point (Account Manager) and varying degrees of delivery staff (Recruitment Operations) dependant on the client needs.

Review Meetings

---

In moving forward to a collaborative partnership, Kinetic Plc suggest three further levels of operational review; Quarterly Business Review, Six Monthly Executive Review and Annual Performance Review.

Management Information

---

In terms of Management Information, Kinetic believe that ongoing discussions should always take place with a client to ensure that any information supplied is both informative, relevant and will lay a foundation to develop an open and honest partnership.

KPI measurement and analysis are made available to Kinetics’ clients at a frequency agreed. Our view is that this as minimum should be quarterly and as a maximum, monthly. We regularly provide Management Information and reporting to our clients. Whilst each client has different reporting criteria, reports typically contain the following information based on Key Performance Indicators contained within the Service Level Agreement.

Examples are:
Reports can be compiled and submitted weekly, monthly, quarterly or annually in line with client requirements. In many instances we operate these in conjunction with a Balanced Scorecard Approach to MI reporting, giving a strong drive to continuous Improvement.